I had a retreat manicure done on Wednesday for a family wedding. I had made an appointment days before but the manicurists were busy trying to accommodate walk-ins. Because of their poor planning and staffing, my daughter in law and I were not given enough attention. Our manicures were finished without detailed care for each step of the manicure.
Just paid 80 dollars for a manicure/pedicure. While I was there I messed up one of my nails and tried to fix if myself with the polish she had used since there was no one to assist me. In the process I messed up two additional nails and just had to remove all the polish. After looking at my feet- aside from the polish which I am going to have to remove as well- you can't even tell I had a pedicure. Will never go back- huge waste of money
Be very careful. They hide charges. For instance I had a pedicure and asked for gel polish. They charged an additional $25 for the gel polish on top of the pedicure price. Total cost before tax came to $65 which was more expensive than their highest level pedicure which only runs $60. Very disappointing. They claim cleanliness which is a major selling point but I saw some concerns and they should not be using the "cheese grater" on feet. Huge disappointment. I would save your money and go elsewhere.
I had a scheduled appt. For 5pm when I arrived the receptionist could not find my name. When I made the appt.They ask for the spelling of my name and said okay your appt.is at 5pm. They said no one could take me and the only time they could get me in was 6:20. I could not wait over an hour for another time. Poor customer service, took my business else where.
I've never had a bad experience and I've been going there since it opened. Funny ladies that work there make it an extra fun experience :)
Even though there were multiple coats on each nail, my nail polish chipped off the next day and my nails looked horrible. It ruined the wedding pictures. I will never return to eco nails and will take my business elsewhere.
Eco Nail Spa is a US Hair Care Studio based in Powell, Ohio. Eco Nail Spa is located at 250 W Olentangy St, Powell, OH 43065, USA.
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